Covered a lot of stuff today (everything from re-checking the scene of the hit-and run to more calls to the agent). Still no word from the body shop.
Take things in tiny splits. How do we get thru the next five seconds? Do you feel like you have to screen everything? We do. At times, it feels like non-stop torture. On the other hand, you have to fight back. Do that and keep up with everything else.
How do we get thru the next five seconds?